Cyberpower II: Internet governance and e-government November 12, 2007
Posted by oiwan in lecture notes.trackback
Ref: The Internet and Global Governance: Principles and Norms for a New Regime, by Milton Mueller, John Mathiason, and Hans Klein
1. Definition of Internet governance:
Internet governance is the development and application by Governments, the private sector and civil society, in their respective roles, of shared principles, norms, rules, decision-making procedures, and programmes that shape the evolution and use of the Internet – UN WGIG (United Nation, Working group on Internet Governance)
vs.
Internet governance is collective decision making by owners, operators, developers, and users of the networks connected by Internet protocols to establish policies, rules, and dispute resolution procedures about technical standards, resource allocations, and/or the conduct of people engaged in global internet working activities. – The Internet and Global Governance: Principles and Norms for a New Regime, by Milton Mueller, John Mathiason, and Hans Klein
The rationality behind the definitions: What are the differences? Why?
2. UN Governmental approach to the Internet governance
2.1. UN process
Private sector and civil society
- the Internet Corporation for Assigned Names and Numbers (ICANN) 1998
- the Internet Society 1992
- the Internet Engineering Task Force (IETF)
UN bodies:
- the International Telecommunication Union (ITU)
- the World Intellectual Property Organization (WIPO)
- the World Summit on the Information Society (WSIS) – a working group on internet governance (WGIG) – the creation of a multistakeholder Internet Governance Forum (IGF)
Before 1998
domain and IP distribution is arranged by a computer scientist Jon Postel in University of Southern California and a company called Network Solutions (VeriSign).
Failed attempt: the the International Telecommunication Union (ITU) had worked with the Internet Society and the World Intellectual Property Organization (WIPO) in an attempt to create their own privatized domain name administration regime: the Generic Top Level Domain Name Memorandum of Understanding” (gTLD-MoU)
1998
ICANN, a non-profitable public service company (private sector) – Governmental Advisory Committee (GAC) – global (rather than territorial) regulation of the domain name system (DNS)
2003
the World Summit on the Information Society (WSIS) – Geneva Dec 2003 and Tunisia Nov 2005 – a Working Group on Internet Governance (WGIG).
July 2005
the Controversial WGIG report
A. Working definition of Internet governance (ref to top quotation)
B. Identifying public policy issues that are relevant to Internet governance and assessing the adequacy of existing governance arrangements
- Administration of the root zone files and system – U.S
- Interconnection costs – uneven distribution
- Internet stability, security and cybercrime
- Spam
- Meaningful participation in global policy development – governance mechanism
- Capacity-building
- allocation of domain names
- IP addressing
- Intellectual property rights (IPR)
- Freedom of expression
- Data protection and privacy rights
- Consumer rights
- Multilingualism
C. Developing a common understanding of the respective roles and responsibilities of all stakeholders from both developed and developing countries
- Government – Private sector – civil society
D. Recommendations related to Internet governance mechanisms
- the creation of a multi-stakeholder Internet Governance Forum (IGF)
- Global public policy and oversight – 4 models
a. replace the ICANN Governmental Advisory Committee (GAC) by a Global Internet Council (GIC), consisting of members from Governments with appropriate representation from each region and with involvement of other stakeholders.
b. enhance the role of ICANN’s Governmental Advisory Committee (GAC), IGF as recommendation body.
c. set up an International Internet Council (IIC) to lead ICANN.
d. the setting up of – The Global Internet Policy Council (GIPC); – World Internet Corporation for Assigned Names and Numbers (WICANN) replacing ICANN; – The Global Internet Governance Forum (GIGF).
2.2. Critique to the UN proposal and Normative approach to the Internet governance
Definition of the internet (neutrality):
The Internet is the global data communication capability realized by the interconnection of public and private telecommunication networks using Internet Protocol (IP), Transmission Control Protocol (TCP), and the other protocols required to implement IP internetworking on a global scale, such as DNS and packet routing protocols.
Norms and facts
Internet Standards Create a Global Commons
The Internet Is Largely Composed of Private Networks
The Internet Incorporates an End-to-End Design: neutral
The Internet Requires Exclusive and Coordinated Resource Assignment (distinctive DNS)
The Internet Is Non-territorial
Governmental or Regime approach VS. Normative approach
Lawrence Lessig’s regulation model: Law (Hierarchy), Market (Competition), Norms (Culture), Architecture (Technology)
3 Hong Kong Internet governance
3.1 Policy history
1998 (minimal-intervention approach):
E-Privacy: A Policy Approach to Building Trust and Confidence in E-business (2001)
Code of Practice: Practice Statement on Regulation of Obscene and Indecent Material – self-governance of the Hong Kong Internet Service Providers Association (HKISPA) 2002
E-transaction ordinance (2004)
Computer crime based on existing criminal ordinance
Anti-spam campaign and ordinance (Dec 2007)
3.2 Recent debates on internet governance: censorship
Digital Copyrights:
- Criminalization of downloading
- Privacy and I.P information
- Format shifting, Filtering
- Statutory damages (issue of harm)
Application of Obscene Articles Ordinance – Indecent hyperlink – Flickr censorship – Flickr censorship protest (youtube)
Other criminal law into virtual space
- Association Ordinance – freedom of expression
Questions:
- internet (global) norms or social norms;
- border and jurisdiction;
- virtual expressive space or real;
- issue of harm, intension and victim;
- stake-holders involvement
Future Move:
- Communications Authority: the merger of the Telecom Authority (TA) and Broadcasting Authority (BA)
4. Hong Kong Government and development of internet
4.1 E-government, e-governance and e-democracy
Definition: (Comparing e-government and e-governance)
E-government is the applications of information technology (IT) to public sector operations – which involve G2G, G2C, G2B relations.
E-governance: public sector use of IT to deliver to all citizens improved services, reliable information and greater knowledge in order to facilitate access to the governing process and encourage deeper citizen participation. i.e. – change of power relation operation.
E-government E-governance
- electronic service delivery – electronic consultation
- electronic workflow – electronic controllership
- electronic voting – electronic engagement
- electronic productivity – networked societal guidance
e-government governance framework – an U.S example

4.2 Hong Kong E-government
Infastructure
- Equipped external telecommunications capacity: 1,152 Gbps (March 2006)
- Mobile phone penetration rate: 125% in 2006 (104% in 2003)
- Household PC penetration: 70% in 2005 (68% in 2003)
- Broadband household Internet penetration 66% in 2006 (50% in 2003)
- PC penetration in business: 60% in 2005 (55% in 2003)
- Internet penetration in business: 55% in 2005 (48% in 2003)
- Over 50% of businesses adopted some form of e-business in 2005
4.3. Digital 21 Consultation: Government’s role in digital development
- facilitating a digital economy – outsourcing – R&D – facilitating convergence – CEPA
- promoting advanced technology and innovation – cyberport – university R&D (Science park) e.g digital media center, 3G, DRM, etc.
- Hong Kong as a Hub for technological cooperation and trade – Mainland integration – education – business environment, IPR – communication authority
- Public service upgrade – e procurement (work flow and communication), health record, transport
- building an inclusive, knowledge-based society – digital divide fund and DRM
4.4. Hong Kong E-government Strategy VS. The Commonwealth Center for E-governance
Hong Kong
- New strategy for e-government services delivery
- Customer Relationship Management (CRM)
- Channel Management Strategy (e.g email)
- E procurement
- Measuring the benefits of e-government initiatives
Examples: ESDlife 2001, GovHK and Youth.gov.hk
Ref: Governance in the information age: building e-government in Hong Kong by Ian Holliday and Rebecca Kwok, CTU – skeptical about change in governance.
VS.
Commonwealth model
Changing nature of government in electronic age e-democracy
- e-voting, e-participating, e-consulation
As with all public sector programs good governance is the lynchpin for success. Accountability, transparency, ethical financial practices, citizen-centric programs and workable programs are important if e-Democracy is to work. In the case of e-Consultations it is important to have trust in the citizen, allow a wide range of comments and also ensure anonymity when needed. This is often required because the citizen might be disclosing personal information, might feel more secure imparting views in an anonymous setting, might need anonymity for professional reasons and might be more frank in stating views and opinions.
4.5. Bottom-Up challenge to governance – e.g. citizen media (PLA Berth), obscene article ordinance
課堂上說的ESDlife等網站沒有能夠在市民中得到很好的反響,一方面可能因爲政府的宣傳不足,另一方面也可能因爲網民本身對權威的抗拒。
就好像在國内,主要媒體的網站的瀏覽量與幾個民間網站根本不能相比,網民在網上希望能夠有個自我表達的平臺,希望聽到主流以外的聲音,因此凡是帶着政府頭銜的網站會在心理上處於劣勢。
與直接建立所謂“權威“的網站相比,政府不如通過民間的網站,加以指引,加以歸類,更能有效的利用資源。個人觀點,歡迎討論~
舉例: 很難想像 youth.gov.hk 裡沒有公開討論部份. 網站的設計是單向的, 僅有成人或官方對 “正確” 青年的塑造, 而沒有青年自我表達的空間. 整個設計, 雖然用了 web 2.0 的技術, 卻違反了 web 2.0 的一些根本概念.
我覺得這種現象除了以上所說的市民對於權威的抗拒的原因, 還有一個可能的更重要的一點 便是 政府利用網絡的心態, 很多政府建立政府網站更多的是一種門面工程,是單向的,他們並沒有計劃去接受來自網絡這個平台的反饋,我覺得究其原因一是網絡雖已高度發展,但它在與現實社會進行接軌方面依舊存在問題, 二則是對網絡的不信任,來自的網絡的言論總是缺乏說服力。
但不竟e-govenment 是給了我們十分大的便利, 這種高新科技是為了建設更好的政府而設的(或是政府推銷自己的手法). 而政府發展網路是否是對市民有更大的監管力度, 這也是無從知道。但我認為政府對網路的監管不應過份,但沒有也是不行, 所以要從中取得平衡也是不容易的事。
在youth.gov.hk這個網站,竟然找不到留言區和討論區,這是否代表另一種的網上填鴨式教育,「參與」並不是政府希望青年人擁有的基本特質,這種由上而下的方式完全不能作為一種政治公共空間的應用。
youth.gov.hk 裡沒有公開討論部份,其實可能是因為不想提供一個平台讓青年人參與政策的討論及發表他們的意見,政府只想利用這個平台來宣傳及推銷有利自己的政策。
我想,如果政府希望youth.gov.hk只是像青少年提供服務及信息的窗口,那麽沒有討論去並不影響網站發揮功能。即使是美國政府的網站也沒有討論區。如果是要引導青少年參政議政,我想不如建一個較中立的網站,介紹不同的政見,包括現在的政府的政策,來得更客觀,系統。